Important Security Tips :
Remember that cryptocurrencies are valuable assets, so maintaining the security of your wallet is essential.
Remember to always share your correct wallet address, as cryptocurrency transactions are irreversible, and sending tokens to the wrong address can result in permanent loss.
We regret to inform you that we are unable to assist with PIN recovery for your wallet if it has been forgotten. We do not have access to either your wallet or your PIN. If you encounter an error while attempting to log in due to an incorrect PIN, we can provide you with the following two options:
Before you start the second step, make sure you have your Secret Recovery Phrase ready. If you don't, you might not be able to access your previous wallet. Please take note that performing a wallet reset will not recover any accounts (addresses) that were not originally generated from your recovery phrase. Any accounts that were covered by the Secret Recovery Phrase and must be manually re-added.